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Hôtel Le Donjon - Cœur de La Cité Médiévale

Excellent
3,590 reviews
8.4
Business Center
Parking
Breakfast
Babysitting
Restaurant
Bar

About Hôtel Le Donjon - Cœur de La Cité Médiévale

2 Rue Du Comte Roger, La Cité Carcassonne, France

Historic Location in Carcassonne:
Situated within the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale offers a unique stay surrounded by ancient ramparts.

Charming Accommodations:
Individually decorated rooms with views of the street or garden, featuring modern amenities like flat-screen TVs, provide a cozy retreat overlooking the citadel or lush garden.

Delightful Dining and Services:
Enjoy a buffet breakfast, savor traditional French cuisine at the on-site restaurant, and unwind at the cocktail bar. With a 24-hour reception, room service, and laundry facilities, every guest's needs are catered to.

Experience the magic of medieval Carcassonne at Hôtel Le Donjon - Cœur de La Cité Médiévale. Book your stay now!

Sightseeing 10/10
Immersive 10/10
Cultural Significance 9/10
Cultural Gem 9/10
Relaxing Retreat 8/10
Design Elegance 8/10
Novelty 8/10
Bustling 8/10
Boutique 7/10
Exclusivity 7/10
Laid-Back 7/10

Available rooms

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Facilities

General

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Babysitting/child services
  • Non-smoking throughout
  • Daily housekeeping
  • Outdoor furniture
  • Wine/champagne
  • Pet bowls
  • Staff adhere to local safety protocols
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Security alarm
  • Key card access

Activities

  • Bar
  • Tour/class on local culture

Dining

  • Restaurant
  • Breakfast in the room
  • Laundry washed per local authority guidelines

Business

  • Meeting/banquet facilities

Parking

  • Parking
  • Valet parking
  • Private parking

Accessibility

  • Accessible parking

House rules

Check-in / Check-out12:00 PM

Guest reviews

8.4
Excellent
3,661 reviews
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Location

Important information
The address of the car park is: 32 Chemin des Ourtets, 11000, Carcassonne. The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel. The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.