Italy

 116,286 hotels

Rome

 10,138 hotels

Naples

 4,709 hotels

United States

 79,837 hotels

Kissimmee

 1,285 hotels

Orlando

 959 hotels

Spain

 65,297 hotels

Madrid

 3,313 hotels

Málaga

 3,117 hotels

France

 40,279 hotels

Paris

 2,881 hotels

Nice

 542 hotels

Brazil

 39,291 hotels

Sao Paulo

 2,523 hotels

Rio de Janeiro

 2,116 hotels

Privacy Policy

1. Overview and Scope

This Privacy Policy outlines how airtix.ai ("we", "us", or "our") collects, uses, processes, discloses, and protects the personal data of users ("you") accessing our search engine, booking aggregator, mobile interfaces, APIs, and related services (collectively, the "Platform"). Protecting your privacy and ensuring transparency regarding your travel information is essential to our operations.

2. Information We Collect

We gather several categories of data to provide, optimize, and fulfill travel reservations:

  • Personal Identifiers: Legal first and last name, date of birth, gender, nationality, passport number, country of issuance, expiration date, and redress or known traveler numbers when required by transportation carriers.
  • Contact Information: Email address, phone number, physical billing address, and emergency contact details.
  • Booking and Travel Preferences: Departure and arrival airports, hotel check-in/out dates, seat selections, dietary requests, loyalty program numbers, baggage requirements, and room preferences.
  • Financial and Payment Data: Payment card types, masked card numbers, expiration dates, billing zip codes, and transaction tokens provided via secure third-party payment gateways. We do not store raw card verification values (CVV/CVC).
  • Technical and Device Data: IP address, browser type and version, operating system, geolocation data, referral source, device fingerprints, and clickstream interaction data.

3. How We Use Your Information

We process your personal information based on legitimate business interests, contractual obligations, and legal compliance:

  • Booking Fulfillment: Transmitting passenger itineraries and guest details to airlines, accommodation providers, and global distribution systems (GDS) to issue tickets and secure hotel reservations.
  • Customer Support: Assisting with flight status alerts, schedule disruptions, refund evaluations, cancellation inquiries, and technical issues.
  • Platform Security and Fraud Prevention: Detecting fraudulent transactions, preventing scraping and bot attacks, confirming legitimate identity, and upholding our Terms of Service.
  • Product Optimization: Analyzing platform usability, refining search query performance, and maintaining system stability.
  • Transactional Notifications: Sending automated booking confirmations, boarding reminders, itinerary modifications, and administrative notices.

4. AI Models and Automated Decision Making

airtix.ai utilizes machine learning algorithms, contextual travel models, and automated data processing tools to deliver dynamic travel discovery. Regarding this technology:

  • Recommendation Engines: AI models analyze search inputs, route preferences, and aggregated seasonal trends to deliver predictive pricing indicators and personalized hotel/flight options.
  • No Automated Legal Profiling: We do not deploy automated profiling or machine learning mechanisms that produce legal effects or similarly significant consequences without available human oversight.
  • Prompt and Query Data: Conversational travel prompts and search inquiries may be processed by secured model endpoints strictly for itinerary generation and response synthesis, never sold to external third parties.

5. Sharing and Disclosure of Data

We do not sell, rent, or trade your personal data. We disclose your data strictly under the following circumstances:

  • Travel Providers: Airlines, hotel operators, and travel distributors directly fulfilling your ticket reservations and lodging bookings.
  • Service Providers and Processors: Authorized third-party vendors handling payment processing, cloud hosting, automated transactional communications, and fraud prevention under strict confidentiality covenants.
  • Corporate Affiliates: Controlled parent companies, subsidiaries, or affiliated operating entities supporting backend platform operations and customer care.
  • Legal Compliance and Safety: Government border enforcement bodies, customs and immigration agencies, aviation authorities (e.g., TSA Secure Flight), or court orders where mandated by applicable law.
  • Business Transfers: Successors or acquirers in the event of an operational merger, divestiture, restructuring, or asset transaction.

6. Cookies and Tracking Technologies

We use essential, analytical, and functional cookies, web beacons, and local storage mechanisms to retain your platform settings, authenticate sessions, and observe aggregated traffic flow:

  • Strictly Necessary Cookies: Essential for browsing, security, and cart checkout operation.
  • Preference Cookies: Store preferred currencies, language settings, and recent search filters.
  • Analytics Cookies: Help us measure bounce rates, site performance, and feature adoption. You can manage or block cookies through your browser settings, though doing so may limit platform utility.